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Back to M.A.C – M.A.C Cosmetics cares

March 7, 2008 Paris B 11 Comments

Ok, MAC Cosmetics has got all sorts of bad rap on this site so far. It seems to me that the issue of bad service must be something that M.A.C should address, unless they see it as part of their branding – I’m not sure that is a smart consumer move, really.

There is one thing however, that I must commend M.A.C for. Their “Back to M.A.C” recycling program. In an effort to protect the environment, MAC encourages recycling by offering a brand new full size lipstick for 6 plastic primary packaging products.

Basically, if you have 6 plastic cases of MAC cosmetics products, you can take them back to your local MAC store and exchange it for a lipstick of your choice (except Viva Glam lipsticks as their proceeds go towards AIDS research). So e.g. if you have 6 lipsticks or eyeshadow cases or a mixture of lipstick and eyeshadow plastic cases, you can take it to the MAC store and choose a lipstick for free.Continue Reading

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A Bad encounter at MAC Cosmetics : A reader’s story

October 6, 2007 Paris B 74 Comments

I don’t normally do this, but this comment left by a reader yesterday on my previous article on why I don’t use MAC Cosmetics, struck a chord in me.

Here is what Leia wrote:

This evening (Oct 5 2007) I visited the latest M.A.C. outlet in Kuala Lumpur. This is the new mall in Kuala Lumpur, Pavilion. I was there around 6.30 -7.00 pm. I was served by a sales girl. I told her I was looking for a waterproof eye shadow or eye liner. She showed me some colors. She tested a few colors on my wrist and then I asked her if I could try on my eyes. She said yes and I chose blue cream eye shadow. She handed over the cream and a brush but she walked away. I was puzzled and waited for her return. After few minutes, she came back and we looked at each other. So I asked her what to do with the cream and a brush that I was holding. She said I am supposed to put on myself. I told her I had not used cream eye shadow and asked her to help me. So she put on one eye for me. After looking at the mirror, I did not like the color on me so I told her the same. She gave me some remover to clean one eye that I tried the color. After that, I said I could not go around the mall with one eye bare and the other eye colored (my original make up was on). So she said I could use one of MAC color to put on the side that did not have any make up. Then I said I would have different color on my eyes so I asked if she could find the nearest match to the color that I had on my eyes. She said she could find and asked me to look for the color myself. As I could not find any color that is almost like the color that I had, so I asked her if she could help to put on (eye shadow) the side that had no make up as well as covering over the existing make up on the other eye. She said that would cost me RM80.00. I was jaw dropped. I asked to confirm and she replied the same. Then she said I could pick one base color and do it myself. I am totally lost. I had no choice but picked one color and put on myself. Guess I was upset over this and putting on the color badly. She then offered to help and she did but, that was it. I left the place. The reason I walked into the shop because I was told about the product. Just that now thing has gone the wrong way and I was humiliated. What have I done to deserve this

This experience is also part of the reason why I find it hard to patronize MAC Cosmetics, products notwithstanding. Bar a couple of helpful staff, the majority have not been helpful to me – I’m sorry to say. My own encounters have been with unhelpful and patronizing staff, but never one as rude as in Leia’s encounter above or they would have definitely heard from me!

I have written to Leia to advise her to please please take this up with the company – no, not M.A.C itself but the company that brings them in who in turn, hire the staff here. There is no place for rude sales people in a service industry and M.A.C Cosmetics needs to understand that.

Update 2010: 3 years later I now drop by MAC once in a while. I’ve found that there are some helpful MAC sales assistants in the MAC stores at KLCC notably. I have also met helpful MAC assistants at Pavilion Kuala Lumpur and Isetan Lot 10 so perhaps things have improved. I still don’t go to MidValley Megamall as I still don’t get served well there unfortunately.

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M.A.C Cosmetics is not quite for me

July 28, 2007 Paris B

M.A.C Cosmetics is commonly known as just MAC, as in the computer and as in Big Mac. It is a line of cosmetics that has a large following all around the world. To many, to use (or in makeup parlance, wear) MAC is considered having reached the pinnacle of makeup mastery.

I however, do not number among the MAC fans. These are my reasons after the jump.Continue Reading

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Are you ready for Barbie?

March 25, 2007 Paris B 1 Comment

The Barbie makeup collection by M.A.C is going to be launched tomorrow – March 26th 2007. Are you ready for it?

Are you ready to queue at your regular M.A.C store to pick up the extremely limited edition Barbie doll created specially for MAC Cosmetics?

This doll was sold out worldwide in a blink of an eye and there are only 25 or so being sold – one to a customer please! If you get your hands on it, there might even be collectors who would pay a pretty penny for it! 😉

I wrote about the Barbie collection in my previous blog before its release. Now, we get to see what all the hype is about.

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My Women Stuff by Paris B

Welcome to My Women Stuff, a beauty blog based in Malaysia, written by veteran blogger, Paris B. What you can expect is honesty, critical views & a healthy dose of shared life lessons sprinkled amongst beauty product reviews. What you shouldn't expect is a page filled with unnecessary narcissistic photos. MWS is a blog for those who love to read, because we love to write! Read More about MWS and Paris B

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BEAUTY & LIFE TIPS

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Sharing some thoughts about this Hydra Concentrate Sharing some thoughts about this Hydra Concentrate Youth Serum from Malaysian brand @holla.face. Head over to the blog www.mywomenstuff.com 😊
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So I was having a little think about how sustainab So I was having a little think about how sustainable my skincare routine is and wrote something on the blog - www.mywomenstuff.com 
Not to worry. The words “clean” or “green” or “eco” do not feature 😆 Have a read and tell me what you think!
I really enjoyed using the @filorga_sea Skin-Unify I really enjoyed using the @filorga_sea Skin-Unify Intensive Illuminating Serum. Really does what it says on the bottle! Read about it on the blog www.mywomenstuff.com 
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Been rather busy lately but I did find time to sha Been rather busy lately but I did find time to share about the @antipodesskincare Glow Ritual Vitamin C serum! You know how I feel about vitamin c! 🥰 On the blog www.mywomenstuff.com
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No. 1 de Chanel - a new luxury beauty range that’s eco-responsible and made with mostly natural ingredients. Sharing a brief overview on the blog www.mywomenstuff.com. Highly recommend you read it all the way, but I won’t tell you what to do 😇
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For sufferers of dry skin on hands and feet like m For sufferers of dry skin on hands and feet like me, repair and soothe in just 30 minutes with Rosken Dry Skin Cream. 
Go read 3 ways I use it on the blog www.mywomenstuff.com and why I’m no stranger to the brand 😉
Made with active ingredients of dimethicone and olive oil extract, the cream replenishes moisture and seals in moisture so your hands feel softer almost immediately. Perfect for after doing the dishes and on feet before bed 😁
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