A while ago, I was introduced to the Clarins Facial Institute where I was offered the Madagascar Hydrating Facial. I rather liked it so in August, when HSBC credit cards ran a promotion where you could get a Buy 1 Free 1 Facial from Clarins Facial Institute at KLCC or 1 Utama, I dropped by Suria KLCC to purchase a facial. Incidentally, Clarins does these Buy 1 Free 1 promotions quite often with selected credit cards so look through the bank brochure before you toss it. The facial I had cost RM198/1 hour but its only really about 45-50 minutes max for the facial itself.
Clarins Facial without extractions or machines
If you dislike facials that leave your face dripping wet after the facial, or where they do painful extractions and use all sorts of swanky looking machines on your face, Clarins is where you should go. They operate strictly on a no machine, no extractions facial policy so they are truly “hands on”.
The facial starts with a visual and tactile analysis by your therapist in the facial room. Then, it follows up with an interesting relaxation technique where you are gently shaken all over while you clench and unclench your muscles. Don’t laugh – it works ok!
Thereafter, the therapist will proceed with the facial, doing facial massages and applying things to your skin using only their hands. There is a lot of patting on your face so products absorb better, they say. Honestly, they do so much work on your face it suddenly doesn’t seem all that expensive 😛 I like how they warm up everything they place on your skin and how warm their hands are and your face feels – its all that blood moving around you see. But its not all paradise as we’ll see below.
One down side to all that action is that I can’t seem to fall asleep during my facial. I usually doze off during my facials, but at Clarins, I’ve never once slept in my 3 sessions there 🙁 Also, I’m so used to my facials stretching for at least 2.5 hours for about the same cost or less, that a less than 1 hour facial at Clarins just isn’t enough anymore for a truly relaxing experience.
I always leave with nice clean glowing skin that isn’t dripping wet nor bearing extraction marks so I’m relatively happy with my facials at Clarins on this score.
There is some hardsell after the treatment
Whilst treatment from when I arrive to when I leave is impeccable, I must make one comment on the after-facial treatment where I was subjected to a bit of a hardsell of products and treatment packages. Yes, I know Clarins has got good products. I really like the Clarins Hydraquench Cream Mask but I’m not usually at my best after a facial to decide and that’s probably what they are banging on. That you might be so addled you buy something so they ease back on you. So I don’t quite like that much.
To be fair, they don’t make it seem like I HAVE to buy something but they do make it a point to “introduce” products for various things that could suit your skin or treatment packages. I don’t mind them introducing the items they think I might find useful, but from previous experiences at other regular salons, a brief introduction is sufficient without looking expectantly at me to see if I’d cave into a sale or coming back to ask if I want to purchase anything. I don’t usually, so puppy dog eyes don’t quite work on me 😛
If they would ease back on the hard sell and showing me a whole range of products that I could take home for a large sum of money, I’d like the Clarins Facial Institute more.
Clarins Facial Institute or Facial booth?
Those more observant amongst you might have noticed that some Clarins counters in department stores have facial services as well at about RM50 cheaper for about 15 minutes shorter time. I’ve asked what the difference is and I’m told that the difference lies in ambiance and some extra services at the Institute e.g hand or eye massage which may not be included in the service at the counter facial booth.
I’m going to try the Clarins Facial booth one day. And when I do, I’ll compare the 2 services and tell you what I think! Super sleuth to the rescue! 😀 If you’ve tried both services please feel free to tell me what you think!
The Clarins Facial Institute is at Suria KLCC, 1 Utama New Wing, Sunway Pyramid and Spring Kuching.