A first-hand experience at a slimming salon

by Paris B on · 63 comments

in Beauty Services

This is a guest post by PinkElle of PinkElle Reviews who puts her self-esteem on the line and takes us on a first hand view into the shady world of slimming salons.

slimming A first hand experience at a slimming salon

If you ever intend to go for a slimming trial at a slimming salon, be prepared to go with very high self-esteem as the slimming consultants will absolutely rip your esteem apart and leave you feeling obese with cellulite and saggy butts… even if you have the body of a runway model.

That was my experience when I took advantage of a free trial I won at Bizzy Body.

Be prepared for insults at a slimming salon

I was registered at the entrance by a slim beauty consultant (all slimming consultants are thin – I think it is a pre requisite!) who then proceeded to take my height and weight with a high-tech weighing machine that calculates your body fat percentage. I was then led to a small room to be briefed prior to starting the treatment. It was a small dimly lit room that felt like an interrogation cell. Be prepared for this is where the insults start and where your self-esteem and pride are shot down into many pieces by the beauty salon firing squad.

Another consultant came in after a short while and asked a few standard questions about allergies and age. She then took a look at my results and proceeded to exclaim how high my body fat percentage was and how I could stand to lose at least another 3 kgs for my height. I found this quite an interesting observation as doctors have told me I’m underweight before! She also said that normal people have a body fat of 18% to 20% which I later found out is only what athletes have, not normal people. In general, women require a higher body fat percentage compared to men due to their childbearing requirements.

PB Notes: Do be warned that consultants at slimming salons are not medically trained.

Be prepared for criticism of your physique

I was then asked to follow her to a fitting room with harsh lighting where she requested for me to remove my clothes so she could show me my problem areas in the mirror. She proceeded to happily point out cellulite and that my “butt was starting to sag”. For the record my butt is perfectly pert and fine thankyewverymuch! icon razz A first hand experience at a slimming salon Under that harsh flourescent lighting, anyone will have cellulite!

She then hinted again that there wasn’t any point in me doing the free trial if I did not sign up for their package as I will not see any effect after the first time and she did not want me to blame Bizzy Body for not having any results to show. The constant reminders of how much I had to lose and how I could benefit from their “Guaranteed Inches Lost” programme continued! Argh!

According to her, Bizzy Body is the only slimming centre in Malaysia to offer guaranteed inch loss and would actually continue to provide treatments for free if your treatment package does not give you the promised results! I feigned ignorance and asked her if there was any strict diet to follow to which she smiled and said of course. I thought “The Guaranteed Inches Loss” programme is was a bit of a ridiculous claim as any loss in weight or inches can only be achieved by following a proper diet as well and it provides them an avenue to shoot you down further for not following their diet if you do not reach your desired measurements.

Slimming salons are all about hard-sell of packages

She asked about my problem areas and it provided a great opening for her to start sharing their wonderful package “available only today and only for first-time customers” which will give me 10 free spot treatments on top of the existing ones for a rock-bottom price.

I was not keen to sign up and I absolutely did not like how her attitude changed after that. She kept harping on the fact that my body fat percentage was high and even went on to suggest that I do not try the free trial as it will have no benefits whatsoever. When I asked her point-blank as to whether I should even do the trial, she quickly smiled and said it was entirely up to me and she did not want to imply that I could not have the trial even though I did not sign up for the package.

I thought this was a rather silly sales tactic as a good trial and treating your potential customers well might actually persuade them to join whatever programme you are suggesting!

There Was No Separate Female-only Changing Area

I insisted on the trial (I deserved something after all that image bashing!) and was led to a fitting room to change into a loose robe. Their fitting room area resembles a gym locker area with lockers provided for your items and a tiny fitting room in which my cellulite was harshly pointed out. To my shock, a male customer walked into the locker area to calmly wash his face at the sink while I was placing my stuff in the locker. The fitting room is only secured with a thin curtain and with all the recent hype around women safety, I couldn’t believe that a slimming centre where women have to be in a state of undress at some point of time does not have a women only changing area! In any event, what was a MAN doing in a slimming salon targeted at WOMEN?!

The “treatment” was by way of machine

I was then led to a small dim room to start the treatment. Small round pads with cold gel which was hooked up to a machine was placed on my “problem areas” for a 30 min treatment. Imagine tiny bursts of vibrations and what felt like small currents of electricity on your body and that was exactly what the treatment was like! That was it! The hardsell and critique took way longer than the actual “treatment”!

My “treatment” ended with a tiny cup of water. Will I sign up with Bizzy Body or any slimming centre?

Definitely no…not if every visit is going to be marked by insults or hard selling by their consultants who are not even medically trained!

Slimming centres should definitely look into better ways to market their services instead of telling a woman outright that she’s fat! It’s the most taboo word in a woman’s dictionary and can really destroy a woman’s self-esteem and perception of her own body. It might however be what they want to do so you’d sign up for their “miracle packages” that cost a small fortune!

PinkElle views restaurants, hotels,  products and services with a critical eye and blogs at PinkElle Reviews a blog that is chockfull of reviews about mostly anything at all!

So tell me. Have you ever been to a slimming salon? Would you like to share your experiences or have you thought about going to one?

Stay beautiful,

Paris B

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[ 61 comments… read them below or join the discussion ]

Karen June 5, 2009 at 9:25 am

Heya Paris,

Eek! I can’t believe they were so rude.

I don’t think I’ll be headed to a slimming center any time soon.

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ParisB June 5, 2009 at 11:15 am

Hey Karen

I know! When PinkElle told me about it I was so horrified. You don’t need a slimming center! I’d rather just go to a gym :D

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PIA December 14, 2010 at 1:59 pm

hI ….I KNOW…BIZZY BODY DID THE SAME TO ME,….THEY SWIPPED MY CARD AND PLANS TO CHARGE RM3800/.//K////JZ LIKE THAT….WHEN I NEVER WANTED / DID NOT GO WITH A VALID REASON, THEY REFUSE TO REFUND AND WANTED 30% OF MERCHANT CHARGE….HORRIBLE PEOPLE SO I LODGED A POLICE REPORT!

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eK May 2, 2013 at 5:00 pm

i should’ve researched more & read this blog before going in…
experienced the same few days back…got charged 30% of total package value
they keep pointing out the cellulite at my butt & thigh and that if i do not take the treatment now, i wouldn’t be able to show off my legs with hawt pants and mini skirts (wth?!)
told them that my bf actually dislike me wearing too short and her reply “it’s your body & confidence not ur bf”

PIA : did u lodge a police report anyway? does it work? (even though i doubted so)

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JackieA June 5, 2009 at 10:22 am

How awful! I must admit that most SA’s / “beauty” consultants (most of them have no idea whatsoever about their own products!) and generally people in the frontlines don’t know the first thing about how to provide good service. Stand up and take notice ‘service industry’ we are getting more savvy now and will NOT tolerate less than acceptable service from you lot!!

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ParisB June 5, 2009 at 11:16 am

Hey JackieA

Ah you said it! I don’t know if we should blame the SAs, the company or just the public for allowing them to do this to us!

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Sofia June 5, 2009 at 10:53 am

That sounds mortifying! As someone who, unlike you, actually has a few extra pounds on her that I KNOW I can stand to lose, I would be too scared to utilize their services. I’m sure they wouldn’t hesitate to call someone who actually IS overweight fat to their faces! That’s the last thing I need by way of motivation!

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Pinkelle June 5, 2009 at 11:22 am

Hi Sofia,

Yes, they really rip your self-esteem apart and just stop short of using the F-A-T word although they imply it in many other unpleasant ways!

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Sylvia June 5, 2009 at 11:02 am

Sounds scary enough for me, i’ll keep a safe perimeters away from these ‘slimming centres’ aka self-esteem rippers.

Sidetrack: I heard story of bust enhancement centres with far worst self-esteem ripping tactics. Imagine being bare naked and consultants touching and analyzing your bustline with heavy critism all the way. I heard the therapy was painful too.

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Pinkelle June 5, 2009 at 11:25 am

Hi Sylvia,

Ouch…that sounds scary! Btw, Bizzy Body offers breast enhancement services too. It was that option or the slimming one and after your sidetrack, I’m glad I opted for the slimming option!

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Kahani June 5, 2009 at 11:32 am

Oh wow that was brave of you Pinkelle! And yeah you’re absolutely FINE. B*itches at salon… *grumble grumble*

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Pinkelle June 5, 2009 at 2:47 pm

Hi Kahani,

Thanks! :) My poor battered self-esteem needed that!

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Christy
Twitter:
June 5, 2009 at 11:41 am

Oh, that was way too rude and downright unprofessional!!!
You’re right to just insist on the free trial, in fact they should be happy that you didn’t tear the coupon in their face!
UGHS…what do they know?
They ought to read about their BMI and body fat percentage and let experts tell them a thing or two about their future-sagging skin with their skinny-outlook-worshipping!

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Reese June 5, 2009 at 11:43 am

My friend working in a leading slimming centre told me the slimming treatment works, BUT, be prepared to pay dollops of cash for treatments after treatments.Another lost only 3kg after spending close to RM7K. I went with her for the consultation, guess what, the so called nutritionist put her on a diet similar to Atkins Diet which I definately object to! Too unhealthy!

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Pinkelle June 5, 2009 at 2:50 pm

Hi Reese,

Gosh! RM7k for only 3kg?! That’s a heavy price to pay indeed! She probably had to put up with insults too during her treatment! :(

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Nikki June 5, 2009 at 12:14 pm

Can I just say I get discouraged too at Hair salons? LOL That’s why I always stick to one because once I tried a different hair salon and my hair got insulted!!!! I guess that’s how they sell services or new products to people!!!! Gosh, I feel like my confidence are all gone everytime I step out of the place!!!

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Pinkelle June 5, 2009 at 2:53 pm

Hi Nikki,

Gosh, hair salons too?! These people in the beauty line need lessons in marketing!

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prettybeautiful June 5, 2009 at 1:41 pm

holy shit! i didnt know bizzy body is like that!!!! my god. i cannot imagine the insult if i ever go there. my friend gave me 1k voucher before to a slimming center, but i rather waste the voucher than being insulted there =/ and pinkelle is skinny already omg!

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Pinkelle June 5, 2009 at 2:54 pm

Hi PrettyBeautiful,

I went there on a whim cos of the free trial and because I had never been inside a slimming centre before. The voucher value was RM350 but the treatment felt like only RM30!

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fiza June 5, 2009 at 1:43 pm

not only slimming salons, other beauty services such are yun nam, london weight mgmt, new york skin solution (all these three are under the same mgmt) are very hard on selling packages. and it is not cheap ok !!

an advice to all – be smart with your money. if u think u can’t handle it, just dont bring your credit card / atm card when going for the first trial

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Pinkelle June 5, 2009 at 2:57 pm

Hi Fiza,

Thanks for your advice! With their super hard sell and insults, it is very easy to crumble and sign up with them immediately!

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jojoba June 5, 2009 at 2:19 pm

i was rather shocked when i saw the title popped up on my blog roll. i was like, OMG, she is so slim and she needed to go there???!!! then what about ME???

so i came to read about it. Whew that was a relief and i am glad someone actually dared to do this. i am not one who believe in such places. i think best is through regular exercise and eat healthier… and if still not working, embrace whatever is given! :)

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Pinkelle June 5, 2009 at 2:58 pm

Hi Jojoba,

Yes, indeed. Exercise and a healthy diet is best!

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super slim September 7, 2011 at 1:08 pm

u were right!!! The best solution is exercise. Just spend little u’ll gain a lot rather than wasting money in tis type of slimming saloons. Control our daily diet , drink lots of water and carry on with some exercise, tat was an advice from a doc…. anyway thanx for sharing your experience.. It will be a good lesson to others.. so ladies drop ur ideas about slimming centre..

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melinda June 5, 2009 at 2:38 pm

thank you Paris B,
U are my saviour~

To have gone through all the BS process and reported back here…just prove u are such a sweetheart~

If they tell u, u are overweight…i wonder what they are going to tell me…a giant perhaps?
hehe

I believe, excersice is the most proven weight loss solution! but, it need strong will power and discipline ;(

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Jasmine June 5, 2009 at 4:07 pm

I’ve tried slimming programmes before and trust me, hard selling is the only thing they will do. Any other treatments will either pound you or steam all the water out of you, so you appear marginally thinner.

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yahui June 6, 2009 at 12:00 am

downright atrocious! spread this out on the blogosphere more! warn others! :P but yet again, it’s to be expected, facial salons and slimming centers alike. it’s ironic, though. a hard-sell type salon cured my acne – so far though. not totally. hmmmm. makes me wonder whether it is ‘vital’ to stick with their programs 100% to really reap the benefits.

but then again, i don’t think so. that’s totally psychological and doesn’t make sense. o.O

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Ms, Blacklace June 6, 2009 at 1:57 pm

I accompanied my friend to a slimming center before. Kind of stupid coz the SA tried to get me to sign up for one of their packages to lose weight even though I’m 162cm, and my weight was 43kg.

Then she also used this device on me and checked my body fat and said:”You can lose somemore leh…” Total bullshit. The only accurate way to calculate body fat is a dunk test [if you've watched the reality show the biggest loser].

Really not medically trained. She didn’t know that just a week ago, I went to OBS [outward bound singapore], some adventure training camp in pulau ubin. It was raining 5 days straight, and the wind was really cold, and I got mild hypothermia. Scared the shit out of my friends coz I feel asleep on her lap, and my lips were dark blue, fingers blue everything looked dead [that's what they said!]. Woke up in the medical center, then the instructor told me:”You have too little body fat. Cannot keep you warm.”

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Ashley June 6, 2009 at 3:38 pm

Ah, I hate all these hard-selling and the lousy service they give once they know you aren’t gonna fall for it. My mum and I frequent this particular skincare centre simply cause they never hard-sell. You can just come at your own pace. It’s more professional, and people appreciate that.

Afterall, when women go for all these beauty treatments, it’s to pamper ourselves! Why should we put up with all this bad service that leaves such a bad aftertaste?

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yuki
Twitter:
June 6, 2009 at 10:43 pm

Gosh! Some way to treat a potential customer… Don’t ‘pong chan’ them.. .I heard that Mary France Bodyline actually asks their customers to ‘diet’… Why the apostrophe marks? Well their meaning of ‘DIET’ is actually our meaning of STARVING! Yup… All u can eat is just Taufoo far without sugar (2 servings per meal) and fruits… That’s what I heard frm my mom’s friends… tsk tsk tsk… like that we all osso can lose weight w/o going to those salons…

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a.min June 7, 2009 at 12:48 pm

that look so bad! i never went 2 slimming center, but this is not the first time i heard about hard selling tactics in slimming center. that is why i always been negative towards places like slimming center, beauty salon and even nail salons!

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rinnah
Twitter:
June 7, 2009 at 3:12 pm

I’ve always wondered what went on behind the doors of a slimming centre… now I know, thanks to PinkElle!

p.s. I think you look fabulous, babe. Like kahani said, you don’t need no slimming centre! In fact, gimme your tips on how you stay so slim!

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markonahsood June 11, 2009 at 11:13 am

hi there everyone,
i actually a new customer for bizzybody slimming course.
ermmm, i already signup for the 5k treatment but havent when to any of their treatment yet. i will update with u soon. but i can say that they are actually trying 2 persue me to take more treatment for my body. i felt that i’ve been cheated bcos now they will tell me to tpup another 1k but later on they will ask me more2..
i quite dissappointed with their SA.

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Lye-Lin June 11, 2009 at 12:49 pm

I went to the slimming center that you mentioned, for me their service is good. The comment that you give is a bit over, actually not that bad. They really checked my body in the consultation session, they bring me to the fitting room with a small yellow light but not hash light like dentist using, haha… They did tell me my problem, I think when I feel I need to improve my body figure only I will enter the slimming center, and the consultant tell the truth is their job, don;t think that as a criticism. Be more confidence, don’t feel offense. About the doctor, they always mention about BMI, but slimming consultant wii say about BIR (on fat %), you can find more information, don’t make it misunderstanding. For my opinion, we get in to the place because we are curious on how they can help us, it is proven that we know that we can get better body figure, if not you will not drive a car, find a parking, and enter the center right. I slim down 10kgs with slimming treatments also. More confident now, I tried gym before this, loss 2 kgs in 4 month, but train up muscular body, look so funny when I wear dress. My boyfriend comment that I can protect him already and he wants me to look more lady, so I took slimming course. They really help me.. I can share more if you need it… :)

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wataloadofbs March 5, 2010 at 4:05 pm

HAHAHAHAHAHAH!!!!!

BizzyBody is stooping as low as to use PR damage control on this blog. I couldnt help but to laugh my arse off when i read Lye-Lin’s post. Probably helped to lose a few pounds, what with the cardio from extreme laughing. is it just a coincidence that the Lye-Lin sounds suspiciously close to the word Lying?

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Liza October 21, 2010 at 3:11 pm

Lye Lin, please tell me more because I want to slim down my tummy. It’s too bulging especially after my childbirth. I just had a childbirth 2 months ago.

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Vijaya June 12, 2009 at 10:47 pm

Hi Pinkelle, I found your experience amazingly similar to mine. This is at the VLCC in Mumbai India (which is also a slimming centre). The only difference was the segregation of the sexes. I think they are all the same.

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Gladys June 25, 2009 at 6:19 pm

I wen there because i have a gift voucher from JUSCO. Very true they insulted me saying that m yellowish, having serious cellulite and water retention problem which cannot be tolerate. They insist me to go for the detox treatment coz m not fat but having SO MUCH TOXIC in my body, Not allow me to use the voucher as the voucher is for slimming.
Damn hardsell and pushy!!End up that i have to pay RM250 for a one hour treatment. Damn pissed off!!Definitely will not head to any slimming centre again!Treat it as a RM250 for a lesson.

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IL Diva July 12, 2009 at 2:02 am

OMG!!! I just signed up with them……Have gone for 4 treatments & must say they try to sell me something each time…
Right from the moment you go in till you leave. Paid almost 4k….sigh.
Guess I’m one of the suckers who keep these ppl going.
Btw, not lost a single pound yet….

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mona July 21, 2009 at 11:35 am

i already spent almost rm 20k since 2006 with bzbody slimming centre..b4 dat, rm10k with mayfair…recently i signed another slimming package with bzbody and it cost me rm rm 2, 400 including the slimming gel..n i lost 3kg (only 3kg actually) should i smile or cry? at first i did follow the diet (eat egg, egg n egg 3 days in a row…n nothing else)n my waist reduce from 31 inch to 29 inch juz in 3 days..bt thar was enuf…now, even i try to do the same diet, nothing happen..i juz gave birth my lil girl last mar and at dat time my weight was 65 kg..went to bzbody n at dat time my weight was 59kg..now my weight is 56kg…
i dont think i want to pay another slimming package..better follow my own diet and do some exercise…

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